Privacy Policy

Introduction

zenquloria.top AS ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenquloria.top and use our restaurant supply cost reduction services.

This policy applies to all personal data we process as a data controller under the General Data Protection Regulation (GDPR) and Danish data protection laws.

Data Controller

The data controller responsible for your personal data is:

Data We Collect

We collect and process the following types of personal data through our data collection processes:

Information You Provide Directly

• Contact information (name, email address, phone number)
• Business information (restaurant name, address, business type)
• Communication preferences
• Messages and enquiries sent through our contact forms
• Service preferences and requirements

Information Collected Automatically

• IP address and location data
• Browser type and version
• Device information
• Website usage data and analytics
• Cookie and tracking technology data

How We Use Your Information

We use your information for the following purposes, and how we use your data is based on the legal grounds outlined below:

• Service Provision: To provide restaurant supply cost reduction services and respond to your enquiries (Legal basis: Contract performance)
• Communication: To contact you about our services and respond to your messages (Legal basis: Legitimate interest)
• Website Improvement: To analyse website usage and improve user experience (Legal basis: Legitimate interest)
• Marketing: To send you relevant information about our services with your consent (Legal basis: Consent)
• Legal Compliance: To comply with applicable laws and regulations (Legal basis: Legal obligation)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

• Service Providers: Trusted third-party service providers who assist in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific disclosures

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Our data retention practices include:

• Contact Information: Retained for 3 years after last contact or service provision
• Service Records: Retained for 5 years for business and legal purposes
• Website Analytics: Typically retained for 26 months
• Marketing Data: Retained until you withdraw consent or unsubscribe

Your Rights

Under GDPR and Danish data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of processing in certain situations
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us at [email protected] or +45 33134316.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data outside the EEA, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on zenquloria.top and updating the "Last updated" date. We encourage you to review this policy periodically.